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Coaching to help you innovate and transform – by spreading best practice in Systems Thinking throughout your organisation
It’s sometimes said that a good leader is someone who has not just a vision of the future – but a clear plan for how to get there.
Whether you’re developing products and services, or embarking on the transformation of your organisation, a working map of the future is a useful tool.
The challenge, of course, is to develop a plan that takes into account the sheer complexity of the task at hand.
At Exclin, we offer coaching in Systems Thinking – a set of capabilities, with roots in engineering, that allows you to break down the complexity of a challenge, starting with its parts and reassembling them into a working whole.
We do this by harnessing the power of the multiple viewpoints inside and outside your team.
By modelling the many systems at work when you plan a project, Systems Thinking can help you reinvent products, services, processes and business models – and become an innovative leader in your field.
We’re experts in Systems Thinking. By helping you work in ways that take into account the views of multiple stakeholders, we aim to help you to innovate and transform.
Our coaching is designed to give you and your team the capability to adopt Systems Thinking for yourself – so you can use it as part of a process of continuous innovation.
Our coaching process typically involves the following steps:
As a first step, we meet you, at executive level, to discuss your objectives, your existing capabilities, and your view of the risks and opportunities for your business.
At this early stage, our goal is to understand where you could benefit from applying Systems Thinking in complex projects, both in the short and long term – and how this can help meet your goals.
Following this conversation, we can offer an insight report with an initial overview of how Systems Thinking can help you.
As part of this report, we highlight opportunities and pitfalls to avoid, and suggest tools to help you innovate.
The key to Systems Thinking is considering multiple viewpoints, inside and outside your organisation.
So we organise workshop sessions with both customers and internal stakeholders – listening to stories, gathering feedback on user experience, and encouraging the contribution of specialists.
The idea is to help build toward commonly agreed conclusions, sharing “ownership” of your project and creating a vision that can provide the basis for robust decision-making – and if necessary, a system architecture.
We can also offer on-site team coaching during the design phase of projects – which can be especially useful if people from many different disciplines are working together.
For example, we suggest user-centred ways of working, to help teams take into account user needs; and tools to help people build toward a common vision.
Our approach balances state-of-the-art design methods, which can help teams handle complexity, and creative approaches that drive team engagement and nurture innovation.
By holding coaching sessions at different times to suit you, we can also advise teams on processes that can be applied iteratively over time – not just at design and development stages, for example, but also during deployment, operation and maintenance.
Over time, we can help your organisation build a repository of processes and methodologies – that can be used on any project – to drive innovation through Systems Thinking.